Answer: Download the app and sign up for an account. Once registered, you can choose a subscription plan by selecting 'Subscription : Change'. Choose subscription that suits your needs and start exploring the features available to you.
Answer: We offer several subscription levels, each providing different price and with it speed of gaining benefits and access to a variety of survival supplies. Details of each level can be found in the app's Home page.
Answer: To upgrade your subscription, go to the 'Subscription' section in the app and select 'Change'. Follow the prompts to choose a new subscription.
Answer: Each subscription level offers different items, ranging from basic survival necessities to more advanced and comprehensive supplies. You can view the specific items available at each level in the Home section of the app.
Answer: You can request delivery through the app by navigating to the 'Delivery' section and selecting 'Deliver'.
Answer: If you experience any issues, please visit contact our customer support team via the app's contact form.
Answer: No. After stopping the subscription, you have 14 days to initiate delivery or your level goes to 0.
Answer: We take your privacy and security seriously. Your personal information is protected with encryption and other security measures. Please refer to our Privacy Policy for more details.
Answer: Yes, you can cancel your subscription through the app by navigating to 'Subscription : Change' and selecting 'Cancel Subscription'. Please note that cancellation terms may apply based on your subscription agreement. In case of subscription termination of failure to make payments you have 15 days to initiate delivery or you stash Level will be reduced to 0 with no possibility of delivery.
Answer: We regularly update the app with new features and improvements. Keep your app updated to the latest version to ensure you have access to all new features and enhancements.
Answer: Delivery depends on you level. Higher stash levels offer free delivery to you address.